Five Uses for Enterprise Content Management
Enterprise content management is a modern, simple method for companies to compile and share information digitally. Simply put, ECMs are software programs that conduct data capture, compile, organize, store, and share many kinds of information within a business. ECMs are useful for virtually all companies in any industry. This article explores five of the biggest reasons why a company might want to implement an ECM system for their staff. Find more information and learn from the resources available on the Adlib website.
1. Avoid Missed Information
For many employees, it is impossible to search a company’s entire cache of information in order to make sure that they cover absolutely every aspect of a client’s history, revenue stream, or any other topic. But with ECMs, that is actually a distinct possibility through the process of data capture. Staff have access to emails, meeting minutes, invoices and records of payment, and anything else they need in one searchable, easy-to-use library.
2. Increase Efficiency
Enterprise content management programs have exponential potential for increasing the efficiency of any business. Employees will no longer have to dig through paper files to find the information that they need, nor will they need to scour servers or files. Everything is stored centrally and since ECM systems are easy to use, businesses have the potential to save scores of work hours, not to mention prevent frustration among staff.
3. Enable Global Access
It goes without saying that access to information outside of a central office is only becoming more and more vital. With an enterprise management system, staff can access their company’s database from virtually anywhere, whether they are at a conference, in a satellite office, working from home, or in the field. In addition, most ECMs are compatible with all platforms, including traditional computers, tablets, and even smartphones.
4. Reduce Costs
When used properly, enterprise content management systems have the potential to save businesses thousands of dollars in a number of ways. The first, and perhaps most obvious, cost-effective result of ECMs is in physical storage space. ECMs eliminate the need for businesses to store files upon files of information. The space once devoted to filing cabinets can be converted into work or office space that is used to make the workplace experience more tolerable for staff.
Secondly, ECMs save companies a fortune in lost productivity and labour hours. Staff can save an incredible amount of time by merely searching a database for the information they need, rather than scouring thousands of pages of documents by hand.
Finally, it can make staff turnover easier to bounce back from, since ECMs collect and store information from emails and other points of contact with clients and customers. A new staff member looking to brush up on a long-standing account need only spend a brief amount of time in the ECM rather than searching dozens of separate databases.
5. Improve Compliance
Few industries escape the reach of governmental regulations or industry standards. For that reason, enterprise content management can be an invaluable tool. It can help a company with compliance, but also aid in delivering consistent service (of whatever kind) in the eyes of either a regulatory body or a client/customer.